Reviews

At Scatton's Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Scatton's Heating & Cooling

4.93421052632

(Based on 76 reviews)

55

20-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: EddieC

Customer Review Card - Our technician, Eddie exceeded all the customer's expectations!
55

20-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: EddieC

Customer Review Card - Eddie did an excellent job. He was polite, informative and answered any question asked. Customer is completely satisfied with Scatton's!
55

20-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: EddieC

Customer Service Card - Customer felt our technician Eddie was five stars all around!
55

19-Apr-2018

Product or service reviewed: Residential Service

Technician: AnthonyM

Customer Review Card - "Thank you, Anthony!"
55

19-Apr-2018

Product or service reviewed: Residential Service

Technician: AnthonyM

Customer Review Card - Anthony excelled in all areas. The customer felt he was polite and informative!
55

19-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: JoeJ

Customer Review Card - "We're very satisfied with Scatton's!"
55

19-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: AnthonyM

Customer Review Card - Our technician, Anthony was polite, informative, answered all questions and left the work area clean.
45

19-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: JoeJ

Customer Review Card - "Everything went well, thank you!"
55

19-Apr-2018

Product or service reviewed: Residential Service

Technician: AnthonyM

Customer Review Card - Anthony did a great job in all rated areas. Customer is completely satisfied with Scatton's!
55

19-Apr-2018

Product or service reviewed: Residential Service

Technician: AnthonyM

Customer Review Card - Anthony was respectful, clean and answered all questions. Customer is satisfied!
55

18-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: EddieC

Customer Review Card - Speaking about technician, Eddie: "He knows what he is doing! He deserves a raise!!"
55

18-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: EddieC

Customer Review Card - Visit was as expected. Technician was respectful, answered all questions and left everything nice and clean.
55

17-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: EddieC

Customer Review Card - Technician Eddie was excellent! He was polite and informative.
55

17-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: EddieC

Customer Review Card - "Always Terrific!!"
55

17-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: EddieC

Customer Review Card - Customer felt our technician, Eddie was excellent! He was polite, informative and left everything clean.
55

16-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: CoreyG

Customer Review Card Mailed In - "As always a great company with great people. Thank you!"
55

13-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: EddieC

Customer Review Card - Technician, Eddie was polite and explained services performed and repair needed. Customer was happy with our work and will continue to use us.
55

12-Apr-2018

Product or service reviewed: Residential Installation

Technician: LeeR&AnthonyM

Customer Review Card - "Great job by ALL involved. Thanks!"
55

09-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: EddieC

Customer Review Card - "Always a pleasure! Thank you!"
55

09-Apr-2018

Product or service reviewed: Residential Service

Technician: EddieC

Customer Review Card - Eddie excelled in all rated areas. He did a great job all around!
55

09-Apr-2018

Product or service reviewed: Residential Service

Technician: EddieC

Customer Review Card - Customer stated "TOPS!" when referring to Scatton's and stated that he is "VERY" satisfied with the work we provided.
55

09-Apr-2018

Product or service reviewed: Residential Maintenance

Technician: EddieC

Customer Review Card - "You have been great over the years!"
55

09-Apr-2018

Product or service reviewed: Residential Installation

Technician: JaredL&AnthonyM

Customer Review Card - "Both technicians were polite and professional...I was blown away - very impressed!. I felt good with their experience the whole time. I am really happy I went with Scatton's. Vince was really a big help as well...he is trustworthy."
55

09-Apr-2018

Product or service reviewed: Residential Installation

Technician: BrandonL&AnthonyM

Customer Review Card - "Thank you for your help!"
55

09-Apr-2018

Product or service reviewed: Residential Installation

Technician: JaredL&JamesC

Customer Review Card - "Jared and Jim did a great job! Very pleased with the entire process!"
55

06-Apr-2018

Product or service reviewed: New Air Conditioning Systems

Technician: JaredL&JamesC

Customer Mailed in Review Card Stating Their Installation Experience for Both Properties was Great All Around! They Highly Recommend Scatton's.
55

05-Apr-2018

Product or service reviewed: Residential Service

Technician: AnthonyM&LeeR

Customer Review Card Mailed In - Our technicians, Lee and Anthony did a fine job for Mr. Mitchell. He felt they were respectful and polite, informative and left the work area clean. He would use Scatton's again and will certainly recommend Scatton's to others!
55

02-Apr-2018

Product or service reviewed: Carrier Air Conditioner

Technician: JayE&JeffD

Mr. Schoettle returned our review card stating that our installation technicians Jay & Jeff excelled in all areas for cleanliness, politeness, and workmanship including answering all my questions and taking the time to go over our new systems operations.
55

02-Apr-2018

Product or service reviewed: Residential Service

Technician: JoeJ

Customer Review Card Mailed In - Our technician, Joe met all of the check points. The customer felt Joe was professional, respectful, polite and helpful. They will continue to recommend us and use us for their HVAC needs.
55

02-Apr-2018

Product or service reviewed: Residential Installation

Technician: JamesC,LeeR,&AnthonyM

Customer Review Card Mailed In - Mr. & Mrs. Scott felt our installation team did a great job in all areas. They will be using us again!
55

29-Mar-2018

Product or service reviewed: Residential Installation

Technician: MarkC&JaredL

Customer Review Card Mailed In - Our installers, Mark & Jared were "Very professional and courteous!".
55

28-Mar-2018

Product or service reviewed: Residential Service

Technician: AnthonyM

Customer Review Card Mailed In - Our technician, Anthony was polite, prompt and informative. Customer would recommend us to others and will continue to use our services.
55

27-Mar-2018

Product or service reviewed: Residential Service

Technician: EddieC

Customer Review Card Mailed In - Customer was completely satisfied when our technician, Eddie came to their home. He was respectful, informative, clean and professional. They would use Scatton's again!
55

27-Mar-2018

Product or service reviewed: Residential Service

Technician: EddieC

Customer Review Card Mailed In - Our technician, Eddie was polite, explained what was being done and answered all questions. Customer was satisfied with Scatton's and would use Scatton's again!
55

19-Mar-2018

Product or service reviewed: Residential Service

Technician: JoeJ

Customer Review Card Mailed In - Customer felt our technician, Joe was polite and respectful. He explained all services and the customer would use Scatton's again.
55

19-Mar-2018

Product or service reviewed: Residential Service

Technician: CoreyG&LeeR

Customer Review Card Mailed In - "Lee and Corey did a great job replacing our water heater. Very prompt and courteous service. Thank you!"
55

19-Mar-2018

Product or service reviewed: Residential Service

Technician: JoeJ

Customer Review Card Mailed In - Customer felt our technician, Joe answered all questions asked, and was polite, clean and respectful. They would recommend us to others!
35

15-Mar-2018

Product or service reviewed: Residential Service

Technician: VinceD

Customer Review Card Mailed in - Customer stated, "Excellent technician; resolved problem and noted scheduling needed for maintenance appointment". Would recommend Scatton's.
55

15-Mar-2018

Product or service reviewed: Residential Service

Technician: VinceD

Customer Review Card Mailed In - Customer felt our technician, Vince was polite and clean. He answered all questions and explained services performed. Customer would recommend Scatton's to others.
55

14-Mar-2018

Product or service reviewed: Residential Service

Technician: LeeR

Customer Review Card Mailed In - "We are truly grateful that Lee was able to make it to our house during the snow storm. Thanks ever so much, Lee!"
55

14-Mar-2018

Product or service reviewed: Residential Service

Technician: JoeJ

Customer Review Card Mailed In - Scatton's technician, Joe was kind, thorough and answered all questions. Scatton's would be recommended to others.
55

12-Mar-2018

Product or service reviewed: Residential Service

Technician: JoeJ

Customer Review Card Mailed in - Customer thought our technician Joe did a great job! He was clean, professional and knowledgeable. They will use us again!
55

12-Mar-2018

Product or service reviewed: Residential Cleaning

Technician: CoreyG

Customer Review Card Mailed in - Our technician, Corey was polite, professional and explained the cleaning thoroughly. The customer was satisfied and would use Scatton's again.
55

12-Mar-2018

Product or service reviewed: Residential Maintenance

Technician: LeeR

Customer Review Card Mailed In - Customer noted that our technician, Lee excelled in all rated areas. He was satisfied with Scatton's and would use them again.
55

12-Mar-2018

Product or service reviewed: Residential Service

Technician: LeeR&EdC

Customer Review Card Mailed In - Customer stated "As usual, great service! Your crew got me back running with heat in no time! Greatly appreciated. "
55

12-Mar-2018

Product or service reviewed: Carrier Air Conditioning and Gas Furnace System

Technician: JohnF&JamesC

Received Customers Review Card Stating - GREAT CUSTOMER SERVICE AS ALWAYS!
55

08-Mar-2018

Product or service reviewed: Residential Service

Technician: EddieC

Customer mailed in review card - Stating our technician Eddie excelled in all areas and she would certainly recommend Scatton's services to others.
55

08-Mar-2018

Product or service reviewed: Residential Service

Technician: VinceD

Customer Review Card mailed in - Customer wrote "All three guys were EXCELLENT!"
55

08-Mar-2018

Product or service reviewed: Residential Service

Technician: JoeJ.

From customer review card mailed in - Customer writes "I have been very happy with Scatton's since day one and recommend you to all my friends."
55

06-Mar-2018

Product or service reviewed: Residential Service

Technician: EddieC

Customer Review Card Mailed in - Customer stated, "I would refer your company to others". He felt our technician, Eddie did a great job!
55

05-Mar-2018

Product or service reviewed: Residential Service

Technician: EddieC & AnthonyM

Customer Review Card Mailed In - Our customer felt technicians Eddie and Anthony did a great job! They would definitely use Scatton's again!
55

05-Mar-2018

Product or service reviewed: Residential Service

Technician: VinceD

Customer Review Card Mailed In - Customer felt our technician Vince was knowledgeable, clean and respectful. He would definitely use Scatton's again!
55

02-Mar-2018

Product or service reviewed: Residential Service

Technician: AnthonyM & ChrisM

"Anthony and Chris were great! They explained everything very well, were knowledgeable and courteous. Would highly recommend them and Scatton's."
55

02-Mar-2018

Product or service reviewed: Residential Service

Technician: JoeJ

Customer mailed in review card - He felt the technician Joe was proficient in all areas. Liked Scatton's instantly and signed up for a maintenance agreement.
55

28-Feb-2018

Product or service reviewed: Residential Service

Technician: JoeJ

Customer mailed in review card - "Thank you very much for your prompt service". She felt Joe excelled in all rated areas. Will definitely use Scatton's again!
55

26-Feb-2018

Product or service reviewed: Residential Service

Technician: LeeR

Customer Service Card mailed in - They were completely satisfied with our technician, Lee. They felt he was polite, explained what they needed and left all clean. They were satisfied with Scatton's and would use us again!
55

26-Feb-2018

Product or service reviewed: Residential Service

Technician: LeeR

Customer mailed in review card - Customer felt Lee excelled in all areas rated. He was polite, explained everything, answered questions and left the work area clean. Customer was extremely satisfied with Scatton's!
55

26-Feb-2018

Product or service reviewed: Residential Service

Technician: JoeJ

Customer mailed in review card -Customer felt our technician Joe was excellent in all areas. Joe was respectful, took time to explain the repair, cleaned up and answered all questions. Customer looks forward to using Scatton's again!
55

26-Feb-2018

Product or service reviewed: Residential Service

Technician: Corey

Customer mailed in review card - Customer stated "Great group working for you". He felt our technician, Corey was well rounded in all areas - polite, clean, attentive to customer's questions, etc. Customer was completely satisfied with the work done and would use Scatton's again!
45

23-Feb-2018

Product or service reviewed: Residential Service

Technician: Eddie

Customer mailed in review card - Felt the technician was good in all areas rated - politeness, left work area clean, explained service performed and answered customer questions. Customer was satisfied with work done and would use us again!
55

23-Feb-2018

Product or service reviewed: Residential Service

Technician: VinceD

Customer mailed in review card - "Vince has been here twice, I believe and he is so knowledgeable, thoughtful and courteous! Thanks for coming so promptly!"
55

21-Feb-2018

Product or service reviewed: Commercial Service

Technician: Corey

Customer Mailed in Review Card - Technician was polite, left work area clean, explained what he did or needed to do and answered all our questions. Was completely satisfied with work done.
45

21-Feb-2018

Product or service reviewed: Residential Maintenance

Technician: Eddie

Customer Mailed in Review Card - Technician did a fine job being polite. He definitely left work area clean and answered any questions asked. Customer was satisfied with work completed.
55

21-Feb-2018

Product or service reviewed: Residential Maintenance

Technician: Eddie

Customer Mailed in Review Card - Technician was polite and respectful. He left the work area clean, explained services performed and answered questions. Customer was completely satisfied with Scatton's.
55

21-Feb-2018

Product or service reviewed: Residential Maintenance

Technician: Eddie

Customer called raving about our technician Eddie and she also filled out our customer review card. She loves Scatton's and wouldn't think of using anyone else!
55

21-Feb-2018

Product or service reviewed: Residential Service

Technician: Eddie

Customer Mailed in Review Card - felt our technician did an excellent job in all areas. He was respectful, clean and explained work that was needed. Customer was completely satisfied with Scatton's.
55

21-Feb-2018

Product or service reviewed: Residential Service

Technician: Eddie

Customer Mailed in Review Card - was extremely happy with our work and the professionalism of the technician.
55

03-May-2017

Product or service reviewed: New Carrier AC unit

Our AC unit had to be replaced. 2 Scatton's technicians showed up on time, were professional, did a great job. Appreciated that they were so meticulous and cared about protecting my house and keeping it clean. They even checked and serviced the other 2 units while they were here which was not on the list to do. The guys were friendly and a pleasure to work with. Will definitely call Scattons again when I have an issue. Thank you Scattons!
55

17-Apr-2017

Product or service reviewed: A/C UNIT

EXCELLENT EXPERIENCE EVERY THING DONE AS PROMISED
55

13-Mar-2017

Product or service reviewed: New Carrier Heat & AC installation

Excellent service Lee & Anthony were friendly, professional & knowledgeable. I didn't have to clean up anything when they were done. Great Job Guys !!!
55

21-Feb-2017

Product or service reviewed: Payne Gas Furnace and Air Conditioning System

Just wanted to let you know how much of a pleasure it has been to work with Scatton's. The Brienza family faced some challenges with the purchase of the Kearney property, and from the moment we called, Scatton's rose to the challenge. From inspecting a furnace on the same day we called, to the installation team completing the job, we were 100% satisfied. The quotation process was quick, efficient, accurate, and competitive. The installation was timely and efficient. The men that did the installation were polite, hard working, and conscientious. They left the property in a better condition than they found it. The workmanship was top notch. They exceeded our expectation in every way. Please extend out thanks to everyone at your company.
55

24-Jan-2017

Product or service reviewed: Install GF & AC System

Hi Vince, Just a quick note of thanks for your help and great work relative to our new HVAC system...Holly and I are thrilled. I also want to be sure that you know what a fine job your team did with the installation. As someone in the service business who deals with staff, I have a keen appreciation for what good people can do for you. These two young men are clean cut, well mannered, articulate, neat, and clearly care for their craft...truly professionals. I was so impressed. All the best, Dave
55

22-Aug-2016

Product or service reviewed: Carrier Heat Pump System

I'd like to give praise to the Lansdale Scatton team! From meeting with Vince to set up a replacement heat pump and he couldn't have been more down to earth...to the worker bees who installed the unit and last but not least the one person who represents the Company when calling for the first time to make an appointment...Vicki...who is a true delight and a great asset. Thank you all for an incredible job and so well done! You can bet I will spread the word!
55

16-Aug-2016

Product or service reviewed: AC

Good evening Scattons! I wanted to take a moment to thank you for the service call today to repair my AC unit which had gone down during this heat wave. I woke up this morning to find the house was hot and called Scattons around 5AM figuring I'd get an answering machine. To my surprise, I got a live person who told me someone would call me back and they would try to get me in later on today. An hour and a half after my 5AM call, I got a call back saying someone could be here at 8AM! Wow! Awesome! Anthony showed up ON TIME (actually even a little early) and had my problem diagnosed and fixed 25 minutes later for what I considered to be a very fair price! I really appreciate the speedy, thorough and fair service I received today and will definitely recommend your company to my friends and family. The folks I spoke to on the phone as well as the gentleman who came to my home were all very helpful, courteous and professional. You should all be commended for an outstanding job! Thank you again for making this heat wave a little more tolerable and keeping my home cool! Keep up the great work!
55

13-Jul-2016

Product or service reviewed: Furnace & AC/Central Air

I Purchased and replaced both Furnace and Central Air AC unit in May 2016 and I have to say Thank You to Vince, Mark, Jim, Jarrett and the ladies in the office for excellent service. Vince was very detailed in describing the available equipment, he provided a brochure and drafted a proposal during the initial appointment to help me to understand the cost and visualize the equipment that I was interested in. (This was very important to me as other companies failed to provide a brochure or a proposal ). Vince was very transparent and detailed in describing each cost in the proposal. Vince was patient and responded promptly with a new detailed proposal when I decided to upgrade from my original choice. The installation team were on time, did not fool around on the job, respected my home and got the job done as promised while maintaining a clean work environment. I chose Scatton's over three other companies, one did not have a sale person available for two weeks to do the initial appointment, another was not transparent with pricing, I wasn't sure which equipment I was getting and how much it cost and lastly the third company basically tried to sell me the company's name as advertised on TV, I was very disappointed, they were not transparent with pricing and never presented a proposal even when I asked for one. Scatton's/Carrier also had the best payment plan over three years along with PECO & PPL Rebates that helped to make the cost more attractive. So, kudos to Scatton's for delivering on all of what those other companies didn't. I went with the Carrier for both AC & Furnace and a WI-FI thermostat and I absolutely love it. The system works great and my home is very comfortable. I also got a little extra work done and the cost was reasonable but most of all I now have air in my laundry room where I was previously using a space heater. Thank you again to the Scatton's team for your great work, we are very happy with your service and love, love the Wi-Fi system.
55

13-May-2016

Product or service reviewed: 16-Seer Carrier Air Conditioning System

Dear Vince - I wanted to send you a short note to say "Thank You" for the great job you and your team did with installing central air conditioning in my home. I began the process of evaluating central AC by interviewing 5 different contractors, 3 local and 2 of the national home improvement chains. Some of the other vendors were trying to "sell" me by creating fear that another vendors solution might be either unhealthy, may damage my walls and ceilings and/or would be ineffective. I appreciated that you and your team never tried to "un-sell" by planting seeds of doubt in another vendor's solution. I also felt that your team was very responsive to phone calls and emails and got back to me quickly on any questions I had, not the case with some of the other bidders. Based on my evaluation experience, I made the decision to go with Scatton's, and I am very happy I did! Prior to installation, your foreman Mark came out to make sure everything was lined up and his team was ready to go and from that time forward, everything went like clockwork. The installation and services team were excellent. They were always on time, very respectful of my property, did an awesome job on the install and were very neat and cleaned up every day they were on the job. Other vendors were telling me that since I own an old, 1920's home with plaster walls that I needed to install a very expensive, high velocity system and they were trying to cast fear that if I did not, my walls and ceilings were going to crack up and fall apart. There is not one crack or paint chip anywhere in the house! Your team really knows what they are doing, they exceeded my expectations. Lastly, I would like to comment on the systems installed, the Fujitsu on the third floor is awesome; I really appreciate the quite operation and having the heating capacity as a backup has already come in handy. The Carrier system installed for main and second floors is also very quiet and effective and having the digital controls provides nice features. So, in closing, I want other home and business owners in the region to know that choosing Scatton's Heating and Cooling is a safe and wise decision, please feel free to share my email or phone number for a reference. Sincerely, Michael Slater